Player Rewards: FAQ
What is the Pokémon TCG Player Rewards Program?
The Pokémon TCG Player Rewards Program is a way for Pokémon TCG players to earn free stuff just by participating in leagues and tournaments!
What can I earn?
The Pokémon Player Rewards Program gives out POP Series 2 booster packs and future series boosters as awards to POP participants. Awards will be subject to change at POP discretion and without prior notice.
Does it cost anything to participate?
No! Participation in the Pokémon Rewards Program is free of charge. All you need to do to participate is keep an active My Pokémon account and play in leagues and/or tournaments!
How does it work?
For each POP Sanctioned tournament, Premier Event, or League Season that you participate in that is reported to POP, you will earn one "credit". Each credit earns you one POP Series booster pack. You can earn up to 15 POP booster packs each quarter (three months)! At the end of each quarter, POP will mail you a package with your Player Rewards. It's that easy!
When will my benefits go into effect?
If you have an active My Pokémon account, your tournament and league play starts earning you credits for POP Rewards!
What are the requirements for participation?
To be eligible to earn Player Rewards, you must be an active POP member with an active My Pokémon account at op.pokemon-tcg.com, and you must set your preferences to opt-in to Pokémon Rewards mailings. In addition, it is your responsibility to ensure the shipping and contact information in your account is current and accurate prior to the player rewards mailing date. Players can hold only one account at a time; multiple accounts will be merged.
Who is eligible for Player Rewards?
The Player Rewards Program is designed to reward all POP members for their participation in our programs. This means that players, organizers, and league leaders are all eligible to earn rewards. Players will earn rewards for playing, while organizers and league leaders will earn rewards for the great work they do to help promote the Pokémon TCG!
If I currently have an active My Pokémon account, will I automatically receive my Player Rewards?
Yes. You were automatically opted into receiving Player Rewards. Please verify that the preference to participate is checked "yes" and your address is current.
Can I transfer my credits to another person?
No. All credits earned belong to the My Pokémon member who earned them, and they may not be transferred.
Can I request which boosters I want each quarter?
No. Boosters supplied will be from the current POP two-card booster series available at that time. Occasionally, POP may include other or additional booster packs at its discretion.
What happens if a Tournament Organizer does not report my participation at an event?
Keeping track of the matches and tournaments you've played in is your responsibility. POP cannot add credit to your Rewards account if the event you played in is not reported. If you find that a tournament you played in is not being reflected on your "My Stats" page, you may contact POP at tournaments@pokemon-tcg.com, and we will make our best effort to ensure that events are reported correctly.
What happens if I only attend part of a League Season-do I still get a POP booster?
Yes! If you are reported as part of a league roster for a season, you will receive a full credit for that League Season, even if you only went to a portion of the league days that season.
How do I figure out how many boosters I'm going to get each quarter?
When the POP Rewards Program is fully implemented, there will be a "My Rewards" section on your My Pokémon profile page. There, you will be able to see how many Rewards credits you have earned for each period.
How do I know when my POP boosters will arrive?
Each quarter, when POP processes Rewards Program shipments, we will announce to users on our website that the shipments have been made. North American members can expect their Rewards shipments to arrive within 7-14 business days from the shipping date. Player Rewards fulfillment will vary from country to country.
